Home / FAQ
  • Q: How long can I get thefeedbacks after we sent the inquiry?

    We will reply you within 12 hours in working day.
  • Q: Are you a direct manufacturer or trading company?

    We are a factory, and we also have our own international trade department, we produce and sell ourselves.
  • Q: What products can you offer?

    We mainly produce products such as melamine, bamboo fiber, household furniture, tableware and so on.
  • Q: What applications do your products relate to?

    Our products almost cover bowls, plates, plates, trash cans, lunch boxes, bread boxes, toilet lids, kitchen utensils, children's tableware, cups, kettles, trays and other products.
  • Q: Can you do customized products?

    Yes, we mainly make customized products. We develop and produce products based on drawings or samples provided by customers.
  • Q: How about the capacity of your company?

    We have 12 main molding equipments, complete supply chain system and quality production standards, with an annual production capacity of 2,000 tons.
  • Q: How many employees of your comany?what about the technicists?

    The company currently has more than 50 employees, including 4 professional technicians and 1 engineer.
  • Q: How to guarantee the quality of your goods?

    First of all, we will have corresponding inspections after each process. For the final product, we will do 100% full inspection according to customer requirements and international standards;
    Secondly, we have a long-term cooperation with a third-party testing company, and we will do third-party testing at the request of customers before mass production.
  • Q: What is the payment method?

    When quoting, we will confirm the transaction method with you, FOB, CIF, CNF or other methods. When mass production, we usually pay 30% advance payment first, and then pay the balance after seeing the bill of lading. Most of our payment methods are T/T, of course, L/C can also be accepted.
  • Q: How to deliver the goods to us?

    Usually we ship by sea, because we are in Ningbo and we are only 130 kilometers away from Ningbo Port, so it is very convenient to export by sea. Of course, if the customer’s cargo is urgent, we can also transport it by air. Ningbo Airport and Shanghai International Airport are very close to us.
  • Q: Where are your products mainly exported to?

    Our products are mainly exported to dozens of countries such as the United States, Germany, Japan, Spain, Italy, Britain, South Korea, Australia, Oros, Ukraine and so on.

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